fh666's Privacy Policy — Your Information Is Our Responsibility

We collect the following types of information to provide you with services on the fh666 platform:

1.1 Personally Identifiable Information

When you register on our platform or manage your account, we collect:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification — only accounts for persons aged 21 or above are approved)
• National ID card or passport number (if identity verification is required)

1.2 Financial Information

We collect the following to process transactions:

• bKash, Nagad, Rocket, or Upay account number
• Transaction details (amount, date, method)
• Deposit and withdrawal history

1.3 Gaming Activity Information

• Play history and results
• Bonus and promotion usage details
• VIP level and points information
• Login time and session duration

1.4 Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Page visit information and navigation patterns
• Referral source

fh666 collects information through various methods. These methods are described in detail below:

2.1 Direct Collection

When you knowingly provide us with information — such as during account registration, the identity verification process, when contacting the support team, or when participating in a survey — we collect the information you provide.

2.2 Automatic Collection

Some information is automatically collected while you use our platform. This includes browsing information, device information, and usage patterns collected through cookies, log files, pixel tags, and other tracking technologies.

2.3 Via Third Parties

Transaction-related and identity-related information may be received from our payment processing partners (bKash, Nagad, Rocket, Upay) and identity verification service providers. In all such cases, the third party's own privacy policy applies.

We use the collected information for the purposes listed below:

3.1 Service Operation and Improvement

• Creating and managing your account
• Providing gaming services and bonuses
• Processing deposits and withdrawals
• Improving platform performance
• Identifying and resolving technical issues

3.2 Identity and Age Verification

fh666 provides services only to persons aged 21 or above. We carry out the identity verification process to ensure this condition is met.

3.3 Security and Fraud Prevention

• Detecting and preventing fraudulent activity
• Ensuring account security
• Monitoring suspicious transactions
• Complying with anti-money laundering (AML) guidelines

3.4 Communication and Support

• Sending important account-related notifications
• Sending transaction confirmations
• Providing 24/7 customer support
• Informing you about relevant offers and promotions, subject to your consent

3.5 Meeting Legal Obligations

We may use your information where necessary to comply with applicable laws and regulations and to respond to legitimate requests from the relevant authorities.

fh666 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the information necessary for their work is shared with trusted partners who operate specific services on our behalf (such as payment processors, technology providers, and cybersecurity firms). These partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We may disclose information if we are legally required to do so in order to comply with a court order, a request from a legitimate investigating authority, or the requirements of applicable law.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred to the new authority. We will provide advance notice in such cases.

4.4 With Your Consent

Before sharing information for any reason other than those listed above, we will obtain your explicit consent.

5.1 Security Measures

fh666 adopts industry-standard technical and organizational measures to protect your information. These include:

• SSL/TLS encryption — industry-standard encryption is used for all data transfers
• Encrypted database — stored information is kept in encrypted form
• Two-factor authentication (2FA) — an additional layer of security for account access
• Regular security audits and penetration testing
• Restricted access controls — only authorized personnel can access information

5.2 Data Retention Period

We retain your personal information only for as long as is necessary to fulfill the purpose for which it was collected, or for the period required by applicable law. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

5.3 Response to Data Breaches

In the event of a data breach, we will promptly take the necessary steps and notify affected users in a timely manner. Our incident response plan is regularly reviewed and updated.

6.1 What Are Cookies?

Cookies are small text files that our website stores on your device. They help improve your browsing experience, remember your preferences, and analyze the performance of our services.

6.2 Types of Cookies We Use

• Essential cookies: Essential for the core functionality of the website. These cannot be disabled.
• Functionality cookies: For remembering your preferences and settings.
• Analytics cookies: For monitoring website usage and improving services.
• Security cookies: Help detect fraudulent activity.

6.3 Cookie Controls

You can control or block cookies by changing your browser settings. However, blocking some cookies may cause certain features of the website to not work properly.

As a user of fh666, you have the following rights:

7.1 Right to Access Information

If you make a request to us, we will provide you with a copy of the information we hold about you.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, we are obligated to retain some information for a set period due to legal requirements.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

7.5 Right to Close Account

You may request to close your fh666 account at any time. After the account is closed, we will stop processing your information except where required by legal obligations.

Financial transactions on our platform are conducted through bKash, Nagad, Rocket, and Upay. We pay special attention to the security of payment information.

8.1 Payment Security Technology

• All payment transactions are conducted through SSL encryption
• Sensitive payment-related information is stored in encrypted form
• Suspicious activity is detected through a transaction monitoring system
• All withdrawal requests go through a verification process

8.2 Minimum Limits

The minimum deposit amount at fh666 is ৳300 and the minimum withdrawal amount is ৳500. Successful withdrawals are generally completed within 1 hour.

8.3 Warning

Never share your payment account PIN or password with us. Our support team will never ask for your bKash or Nagad PIN. If anyone asks for this information, please notify us immediately.

fh666 is strictly committed to protecting minors. Our platform is for individuals aged 21 and above only. We do not knowingly collect personal information from any minor.

If we hold any information that was inadvertently collected from a minor, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please let us know at [email protected]. We will take the necessary action promptly.

fh666 may update this privacy policy from time to time. Changes to the policy may be made due to business changes, adoption of new technology, or legal changes.

10.1 Notice of Changes

For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notification when you log in to the platform
• Updating the "Last Updated" date on this page

10.2 Continued Use After Changes

If you continue to use our platform after a policy change, you will be considered to have accepted the revised policy. If you disagree with the changes, please contact our support team.

If you wish to review previous versions, please contact our support team.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Privacy-Related Contact

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7
• Support Hours: 7 days a week, 24 hours a day

We try to respond to your requests as quickly as possible. For complex requests, a response will be provided after the verification process is complete.